Managing People: Episode 2 - Wellbeing

81.60% of 100
1,244 Reviews
Course code

This course will take around 60 minutes

This episode details how to confidently manage mental health and wellbeing to create and maintain a culture of care

  • Learn to recognise when someone might be struggling with a personal or work-related issue that is affecting their wellbeing. Learn what to look out for and how to approach team members who may be experiencing a mental health issue.
  • This episode gives you the confidence to make changes that remove the stigma of mental health issues in the workplace. You’ll discover how you can create a culture of communication and empathy to help your team perform at its best.
  • Story: Charlotte is concerned for the well-being of a couple of her team. Rosie has been turning up late for work, seems unhappy and is often scruffy. Anna has been making a lot of mistakes recently and has left jobs half-finished. She’s also being snappy with colleagues.
  • Charlotte must find the right way to engage with her team members, handling difficult conversations with sensitivity and empathy. She must also tackle the behaviour that is having an adverse effect on the team.

After completing this course you will have gained 1 CPD point

More Information
Average Rating 4.08
Number of Reviews 1,244
Sub-sector Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering
Business outcomes Development, Induction/Onboarding, Performance, Recruitment, Retention, Wellbeing
Skills & Training Management, Wellbeing
Jobs & Roles Hospitality HOD/Site Manager, Hospitality Senior/Area/Regional Manager, Manager, Retail HOD/Store Manager, Retail Senior/Area/Regional Manager, Team Leader/Supervisor
Course Author Upskill People

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