Skills & Training
-
Anti Bribery Awareness£2.00
Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.
Benefits of this course:
- Combat bribery and corruption within the workplace.
- Have a clearer understanding of everyone\'s responsibility.
-
Bed Bugs£2.00
Discover our short online bed bug training course, ideal for those in the hospitality industry.
Benefits of this course:
- Provides learners within the hospitality industry vital information about bed bugs.
- Explains facts on bed bugs, including how they breed, feed, and infest.
- Educates learners about the risk of bed bugs and how to avoid infestation.
-
Cellar Management Skills£7.50
Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.
Benefits of this course:
- Educates the learners on the different dispensing equipment and what it does.
- Provides information about the journey of kegged products through the cellar to the taps.
- Information on how casks and kegs should be stored and how to maintain the perfect products.
-
Clear Communication£1.00
Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
-
Equality Essentials£2.00
Discover our short online equality act course, brought to you by Upskill People.
Benefits of this course:
- Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
- Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
- Learn more about pay equality and secrecy.
-
Equality for Managers£3.00
Discover our short online equality and diversity training for managers brought to you by Upskill People.
Benefits of this course:
- Plenty of real-life examples and scenarios for managers to relate to.
- Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
- Provides managers with practical tips on how to identify and react to discrimination within their team.
-
Modern Slavery Essentials£1.00
This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.
What are the benefits to this course?
- Learn to identify various forms of modern slavery in the industry.
- Recognise signs that may indicate a potential victim.
- Understand effective actions to take when encountering suspected modern slavery cases.
-
Personal Essentials (Retail)£3.00
This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
-
Preventing Terrorism and Dealing with Bomb Threats£2.00
Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.
What are the benefits to this course?
- Identify suspicious items and recognise potential threats to enhance workplace safety.
- Gain knowledge on different bomb types and appropriate responses to suspicions.
- Understand how to maintain security and manage telephone bomb threats efficiently.
-
Violence and Aggression at Work£3.00
Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.