Skills & Training
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Retail Alcohol Sales Challenge 25 - How to Refuse£1.50Alcohol Sales Training: How To Refuse | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - How to Refuse -
Retail Alcohol Sales Challenge 25 - When to Serve£2.00Alcohol Sales Training: When To Serve | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - When to Serve -
Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
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Security Essentials£6.50This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.
What are the benefits to this course?
- Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
- Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
- Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.
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Tackling Burnout£2.50How To Overcome Burnout | Online Learning Courses | Upskill Store Learn More on Tackling Burnout -
Understanding Depression£2.50This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.
What are the benefits to this course?
- Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
- Understand the various levels of depression and how to identify them in your employees.
- Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
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What is Mental Health?£2.50Our mental health short courses help you understand the important facts about mental health, including how to live your best life at work and at home, as well as supporting colleagues who may need your help.
What are the benefits of this course?
- Make the absolute most of your own potential.
- Cope with life and play a full part in your family, community and workplace.
- Recognise the most common mental health issues.
- Avoid using stigmatising language and support colleagues who may need help.
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Your Wellbeing£2.50Our wellbeing courses online help you to understand the importance of living in the present moment, giving you techniques that help you to reconnect with yourself and focus on what really matters.
What are the benefits of this course?
- Understand what good mental health is and why it matters.
- Learn how to improve your wellbeing by connecting to your own thoughts, feelings and the world around you.
- Discover the five ways to wellbeing, which research shows helps to improve mental health.
