Skills & Training

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Our stress management course offers practical tips for reducing stress, improving wellbeing, and boosting productivity.

Benefits of this course:

• Understand stress indicators and strategies for effective management.
• Learn practical techniques for reducing stress through workload management, healthy habits, and breathing exercises.
• Gain insights into managing remote work challenges to improve overall wellbeing, attendance, and productivity.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

Benefits of this course:

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

This mental health awareness training for managers equips leaders with strategies to address wellbeing, support remote workers, and enhance productivity and leadership.

Benefits of this course:

• Equips managers with strategies to address both presenteeism and absenteeism effectively.
• Provides insights into supporting remote workers and managing isolation-related challenges.
• Enhances overall leadership quality, boosting confidence in managers and team members to support mental health.

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance.

Benefits of this course:

• Develop skills to recognise and address mental health issues affecting team members.
• Build confidence to tackle difficult conversations with sensitivity and empathy.
• Foster a supportive workplace culture that reduces stigma and enhances team performance.

Menopause doesn't just affect those experiencing it; without knowledge and empathy, you risk alienating colleagues and losing talented team members. So, get learning, break the silence, empower each other, and elevate your team.

Benefits of our Menopause in the workplace training course:

• Improve staff retention by fostering an inclusive, supportive environment.
• Boost team morale by showing empathy and understanding.
• Equip leaders to address diverse challenges with confidence.

As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
• Understand what the wine label can tell you.
• How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).

This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.

What are the benefits to this course?

• Learn to build strong connections with customers, improving job satisfaction and overall service quality.
• Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
• Acquire techniques for managing challenging interactions, including effective communication and queue management.