Clear Communication
Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
Course code
ECB_CC
£1.00
This course will take around 15 minutes
Being able to communicate clearly when you write and speak will help you to succeed at work, reduce stress and make customers happy. With this concise Clear Communication course, we’ll give you lots of opportunities to practice and develop key skills for speaking and writing, to make your life easier.
On completing this course you will understand:
- what good verbal and written communication is – practical tips and tricks
- which are the right words to use and what they mean
- what using plain English means
- how to make your communications useful, complete and correct
| Average Rating | 3.24 |
|---|---|
| Number of Reviews | 278 |
| Sub-sector | Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering, Events, Electrical, Entertainment, Apprenticeships, Fitness, Health, Home/DIY, Beauty, Fashion, Grocery, Leisure, Sport |
| Business outcomes | Development, Induction/Onboarding, Performance, Sales, Service |
| Skills & Training | Teamworking |
| Jobs & Roles | Hospitality colleague, Hospitality Senior/Area/Regional Manager, Office colleague, Retail Senior/Area/Regional Manager, Support Colleague, Team Leader/Supervisor |
| Course Author | Upskill People |
| Why choose snippet | Why choose an Upskill People course?
|
Why choose an Upskill People course?
- Study in your own time using our interactive learning portal.
- Works from any device.
- All courses are written by industry experts.
- Media-rich course videos.
- Easy to implement skills and knowledge in real life.
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