Skills & Training

Our cask ale serving alcohol course is a short, \'need to know\' course giving you the key facts about cask ale so that you can give your guests the best experience possible when serving them.

What are the benefits of this course?

• Know your stuff - discover what cask ale is made of and how it\'s made.
• Find out about all the different flavours and styles and what they taste like.
• Learn how to maintain and serve cask ale so that you can give your guests the best experience.

Our cider serving alcohol course is a short, \'need to know\' course giving you the key facts about cider and perry so that you can give your guests the best experience possible when serving them.

What are the key benefits of this course?

• Know your stuff - find out what cider and perry is made from and how it\'s made.
• Discover the key producers and brands and what they taste like.
• Learn how to pour and present the perfect cider drinks and what can make them less than perfect.

Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.

Benefits of this course:

• Improve customer satisfaction and retention.
• Drive average transaction value and sales volume.
• Understand techniques and tips to reduce stress during busy periods.

Our online learning merchandising course is essential for anyone within the retail industry as done well it can boost sales.

Benefits of this course:

• Practical tips on how to maximise the impact and attractiveness of products.
• Explains the legalities around product merchandising.
• How to use planograms.

Our cocktails essentials serving alcohol course is a short, \'need to know\' course giving you the important facts about cocktails to ensure you give your guests the best possible experience when serving them.

What are the key benefits of this course?

• Know your stuff - learn the basic techniques and essential equipment needed to make a cocktail.
• Learn the language - get to know the terminology used in cocktail making.
• Make it perfect - learn how to make, pour and present the perfect cocktail (and what not to do!).

Our online retail course on fresh produce provides key learnings to take your team to the next level.

Benefits of this course:

• Understand how to maintain high standards and effectively merchandise products to boost sales.
• Learn the logistics of product delivery and strategies to reduce shrinkage and waste.
• Gain knowledge on product care, including flowers, and discover complementary items to enhance customer experience.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

This mental health awareness training for managers equips leaders with strategies to address wellbeing, support remote workers, and enhance productivity and leadership.

Benefits of this course:

• Equips managers with strategies to address both presenteeism and absenteeism effectively.
• Provides insights into supporting remote workers and managing isolation-related challenges.
• Enhances overall leadership quality, boosting confidence in managers and team members to support mental health.