Skills & Training

Discover our short online bed bug training course, ideal for those in the hospitality industry.

Benefits of this course:

• Provides learners within the hospitality industry vital information about bed bugs.
• Explains facts on bed bugs, including how they breed, feed, and infest.
• Educates learners about the risk of bed bugs and how to avoid infestation.

Our cask ale serving alcohol course is a short, \'need to know\' course giving you the key facts about cask ale so that you can give your guests the best experience possible when serving them.

What are the benefits of this course?

• Know your stuff - discover what cask ale is made of and how it\'s made.
• Find out about all the different flavours and styles and what they taste like.
• Learn how to maintain and serve cask ale so that you can give your guests the best experience.

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

Benefits of this course:

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Our cider serving alcohol course is a short, \'need to know\' course giving you the key facts about cider and perry so that you can give your guests the best experience possible when serving them.

What are the key benefits of this course?

• Know your stuff - find out what cider and perry is made from and how it\'s made.
• Discover the key producers and brands and what they taste like.
• Learn how to pour and present the perfect cider drinks and what can make them less than perfect.

Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.

Benefits of this course:

• Improve customer satisfaction and retention.
• Drive average transaction value and sales volume.
• Understand techniques and tips to reduce stress during busy periods.

Our online learning merchandising course is essential for anyone within the retail industry as done well it can boost sales.

Benefits of this course:

• Practical tips on how to maximise the impact and attractiveness of products.
• Explains the legalities around product merchandising.
• How to use planograms.

Our cocktails essentials serving alcohol course is a short, \'need to know\' course giving you the important facts about cocktails to ensure you give your guests the best possible experience when serving them.

What are the key benefits of this course?

• Know your stuff - learn the basic techniques and essential equipment needed to make a cocktail.
• Learn the language - get to know the terminology used in cocktail making.
• Make it perfect - learn how to make, pour and present the perfect cocktail (and what not to do!).

This course is designed to equip managers with expert knowledge about food sales and service essentials.

Benefits of this course:

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.