Upskill People

Get your team up to speed with our short online food safety course on Acrylamide Awareness.

Benefits of this course:

• Gain a thorough understanding of what acrylamide is and why reducing exposure is crucial for health and safety.
• Learn essential techniques for cooking and preparing food safely to protect everyone from potential risks.

Give your employees the knowledge and know-how to responsibly operate Adult Gaming Centres (AGCs) with our short online learning course.

Benefits of this course:

• Helps employees to feel confident in their knowledge of AGCs.
• How to operate AGCs successfully meeting the main objectives set out by the Gambling Act 2005.

Do you understand alcohol and the effect it can have on individuals and those around them? Our retail alcohol sales course is designed to help you understand the licensing law in Scotland and builds on your Challenge 21 knowledge.

What are the key benefits of this course?

• Understand the impact of alcohol abuse on individuals and those around them.
• Learn about the laws on licensing and what they aim to achieve.
• The effects on health and society.

Saying no to customers is never easy. But when it comes to alcohol sales, there\'s a hard and fast rule. Learn how to refuse alcohol in Scotland with confidence.

What are the key benefits of this course?

• When there\'s a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
• How to recognise and manage fatigue in yourself and others.

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the key benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.