Skills & Training

Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.

Benefits of this course:

• Combat bribery and corruption within the workplace.
• Have a clearer understanding of everyone\'s responsibility.

Discover our short online bed bug training course, ideal for those in the hospitality industry.

Benefits of this course:

• Provides learners within the hospitality industry vital information about bed bugs.
• Explains facts on bed bugs, including how they breed, feed, and infest.
• Educates learners about the risk of bed bugs and how to avoid infestation.

Our cask ale serving alcohol course is a short, \'need to know\' course giving you the key facts about cask ale so that you can give your guests the best experience possible when serving them.

What are the benefits of this course?

• Know your stuff - discover what cask ale is made of and how it\'s made.
• Find out about all the different flavours and styles and what they taste like.
• Learn how to maintain and serve cask ale so that you can give your guests the best experience.

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

Benefits of this course:

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Our cider serving alcohol course is a short, \'need to know\' course giving you the key facts about cider and perry so that you can give your guests the best experience possible when serving them.

What are the key benefits of this course?

• Know your stuff - find out what cider and perry is made from and how it\'s made.
• Discover the key producers and brands and what they taste like.
• Learn how to pour and present the perfect cider drinks and what can make them less than perfect.

Learn everything you need to know about good customer service in our communication skills course.

Benefits of this course:

• Receive practical tips and tricks for good verbal and written communication.
• Develop key skills that can be used within the workplace.
• Understand the right words to use and when.

Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.

Benefits of this course:

• Improve customer satisfaction and retention.
• Drive average transaction value and sales volume.
• Understand techniques and tips to reduce stress during busy periods.

Our online learning merchandising course is essential for anyone within the retail industry as done well it can boost sales.

Benefits of this course:

• Practical tips on how to maximise the impact and attractiveness of products.
• Explains the legalities around product merchandising.
• How to use planograms.

Discover our short online equality act course, brought to you by Upskill People.

Benefits of this course:

• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
• Learn more about pay equality and secrecy.